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Privacy & Policies

Primary Eyecare Website Privacy Policy Statement

Notice of Privacy Practices

We follow the HIPAA guidelines and requirements for the protection of patient information. Please click here to read our Notice of Privacy Practices (PDF) document in full detail.

Virginia law

We protect our records in accordance with our obligations as defined by applicable Virginia statutes, including, but not limited to, the “Government Data Collection and Dissemination Practices Act” Code of Virginia, § 2.2-3800, “Administration of systems including personal information; Internet privacy policy; exceptions” Code of Virginia, § 2.2-3803, the “Virginia Freedom of Information Act” § 2.2-3700, et seq., and by any applicable U.S. federal laws.

Notice of Nondiscrimination and Accessibility Requirements

We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. Primary Eyecare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Please click here to read our Notice of Nondiscrimination and Accessibility Requirements (PDF) document in full detail.

Limited English Proficiency of Language Assistance Services

If you speak another language besides English, free language assistance services are available to you. Please click here to read our Notice of Language Assistance Services (PDF) document.

Information we collect

We endeavor to collect only the minimum amount of information needed to provide services.

If you do nothing during your visit to the PRIMARY EYECARE website but browse or download information, we automatically collect and store the following information about your visit:

the Internet domain and IP address from which you accessed our site;
the type of browser and operating system you used;
the date and time you visited this site;
the pages visited; and
if you linked from another website, the address of that website.
See also this policy’s Cookies section below.

The information collected is used to improve the content of our web services and to help us understand how people are using our pages. We analyze our website logs to continually improve the value of the materials available on our site. The information in our web logs is not personally viewable and no attempt is made to link it with the individuals that browse our website.

If, during your visit to the PRIMARY EYECARE website, you send us an email message, we will collect the email address and contents of the message, including audio, video and graphic information formats you send us. This may be to respond to you, to address issues you identify, to further improve our website or to forward your message to another agency for appropriate action.

How the collected information is used

Routing information is used to route the requested web page to your computer for viewing. We send the requested web page and the routing information to our internet service provider or other entities involved in transmitting the requested page to you. We do not control the privacy practices of those entities. Essential and nonessential technical information helps us respond to your request in an appropriate format or in a personalized manner and helps us plan website improvements.

Optional information enables us to provide services or information tailored more specifically to your needs or to forward your message or inquiry to another entity that is better able to do so and also allow us to plan website improvements.

We may keep your information indefinitely, but we ordinarily delete the transaction routing information regularly after the web page is transmitted and do not try to obtain any information to link it to the individuals who browse our website. However, on rare occasions when a “hacker” attempts to breach computer security, logs of routing information are retained to permit a security investigation and in such cases may be forwarded together with any other relevant information in our possession to law enforcement agencies. We use this transaction routing information primarily in a statistical summary type format to assess site content and server performance. We may share this summary information with our business partners when needed.

Optional information is retained in accordance with the records retention schedules at the Library of Virginia.

Under the “Virginia Freedom of Information Act” (FOIA), any records in our possession at the time of a “Freedom of Information Request” might be subject to being inspected by or disclosed to members of the public. However, all identifiable confidential/personal information will be removed prior to releasing the routing information.

For more information FOIA, click here.

Restrictions on the disclosure of customer information

We do not sell or rent our subscribers’ information to any outside company or organization. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act (FOIA) or other law.

Protection of information via established security procedures

We maintain security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.

Website security

We maintain security standards and procedures regarding unauthorized access to ensure that this service remains available to all users, and to prevent unauthorized attempts to upload or change information or otherwise cause damage. Information on individuals causing damage to the web page will be traced and released to the appropriate legal bodies (such as the Virginia State Police) to investigate suspected or alleged criminal activity.

Public disclosure

PRIMARY EYECARE is subject to the requirements for administering information systems as established in the Government Data Collection and Dissemination Practices Act, Chapter 38 of Title 2.2 of the Code of Virginia (§ 2.2-3800 and 2.2-3803). Any personal information that is collected and retained is maintained in compliance with the Code of Virginia, § 2.2-3800 and 2.2-3803. Web pages that appear after you click on a link may be controlled by a different agency or entity, whose practices are not under PRIMARY EYECARE’s control.

Cookies

“Cookies” are small files either stored on a server or sent back to a visiting computer. In certain applications user information is stored as “cookies,” which are then sent back to and stored on the user’s computer.

Some sections of the PRIMARY EYECARE website use cookies to customize the information presented to you. Cookies are also used to aggregate site usage information to help us improve our users’ experience.

Copyright

The copyright to PRIMARY EYECARE’s website is owned by Drs. DiGirolamo & Associates. You may not use any of the contents of this website without explicit, written permission. The pages constituting PRIMARY EYECARE’s website are marked with the notice “Primary Eyecare © 2015.”

Linking Policy

This website contains hypertext links to external websites and pages containing information created and maintained by public and private organizations other than PRIMARY EYECARE. PRIMARY EYECARE, at its sole discretion, will determine which external websites will be linked. The inclusion of a hypertext link to an external website is not intended as an endorsement of any product or service offered or referenced on the linked website, the organizations sponsoring said website, or any views that might be expressed or referenced in the website.

Hypertext links to external websites and pages may be removed or replaced at the sole discretion of PRIMARY EYECARE at any time without notice.

If a hypertext link on the PRIMARY EYECARE website is not working, please contact our webmaster by using the contact form provided on the Contact Us page.

>> Click here to contact us directly.